Cleaning Supervisor: Part Time

Why work at Sunset Office Cleaning?

• We value our team. We provide you with the tools, encouragement and support you need to do your job well.
• We’re established & well-organized. We’re a non-franchised, local cleaning company that’s been doing business in the Sioux Falls area since 1989.
• Flexible hours. Must be on call Tuesday through Thursday evening, plus weekends, but actual working time will be anywhere from 1 to 15 hours per week, depending on workflow. May occasionally need you to work 20 hrs in a week.
• $19.00/hr for cleaning, training, and meetings.
• $402 per month revenue sharing salary for inspection work, team member communications, and supply delivery. Every new client increases revenue sharing.
• Christmas bonuses.
• $175 retention bonus after 4 calendar months.
• Take it easy. Revenue sharing is earned even if all clients are staffed and you aren’t cleaning.
• Potential for growth if you desire more clients.

Job Summary

Performs various activities to ensure cleaning is performed consistently, efficiently, & with high quality – Streak Free, Spot Free, Edge Clean. To accomplish these things, provides training, fills in for absences, delivers supplies, communicates well, & proactively anticipates & addresses future issues through quality inspections, adherence to procedure, & good reasoning skills. Responsibilities also include timely response to calls, texts, & emails.

Must also be highly organized, self-motivated, detail-oriented, & reliable with a strong desire to provide your cleaning techs with the tools, encouragement, & support they need to exceed client expectations & earn performance bonuses.

What we’re looking for

• Anticipates & addresses problems proactively – #1 skill for management. Rather than reacting to problems after they occur, anticipates in advance how they might develop & then addresses them ahead of time.
• Highly organized & detail-oriented.
• Reliable & self-motivated.
• Inspires by setting a good example – prepared, focused, & efficient.
• Teaches & encourages.
• Responds to needs & questions.
• Active listening skills.
• Desires for team members to be successful.
• Good attitude:

1. Positive outlook & pleasant to be around
2. Focused on working together to solve problems rather than blame
3. Maintains composure & calm even when there’s frustrating work, clients, or team members.
4. Willingness to learn.
5. Desires for team members to be successful

• Embodies company values of respect, appreciation, communication, independence, & dependability.
• Competency with below responsibilities.
• Satisfies below requirements.

RESPONSIBILITIES

• Manages 8 part-time cleaning techs & 9 clients.
• Fills in for cleaning tech absences.
• Conducts cleaning inspections & investigates client complaints – often after 7:30 PM or whenever your cleaners have finished their work (no later than 10:00 PM).
• Provides reports of inspection findings and methods for correction.
• Helps other supervisors cover for absences & take on new clients as needed.
• First point of contact for team member questions via calls and texts.
• Mastery of all company processes & handbooks.
• Trains team members in the Sunset Office Cleaning process and approach.
• Identifies team member development needs and ensures that training is obtained.
• Gives team members cleaning directions and assignments. Verifies compliance.
• Composes correspondence relative to the work.
• Identifies trends and makes suggestions for the betterment of our company.
• Delivers supplies – can be performed when inspecting. Sometimes makes minor vacuum repairs.
• Attends meetings, and annual supervisor dinner.
• Opportunity to manage new clients if more hours are desired.
• Performs related work as assigned. For example, occasionally delivers keys, makes copies, etc.

REQUIREMENTS

• Home address in Sioux Falls area
• Reliable transportation
• Permanent home address with Wi-Fi connectivity
• Maintain & use your own computer which can effectively run a web browser (preferably Google Chrome)
• Maintain & use your smartphone for company texts, email, & Google apps (Drive, Keep, Maps, Gmail)
• Education & work history demonstrating responsibility & work ethic
• High school diploma/GED; college coursework preferred
• 2 valid forms of ID
• Can add, subtract, multiply, & divide effectively
• Willing to submit a federal/county background check & have no felonies on record
• Read, write, understand, & communicate effectively in English
• At least 18-years-old

Physical Demands & Working Conditions

• Able to lift 50 pounds to chest level & carry it
• Able to be on your feet for long periods & able to do a lot of walking, bending, reaching, leaning, stooping, kneeling, twisting, pulling, pushing, & crouching
• Close vision, distance vision, peripheral vision, depth perception & the ability to adjust focus, with or without corrective lenses

**Ideal candidates will be interested in learning, have a positive attitude, & want to be part of a winning team.

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